• Where can I buy tickets to the Antiquities Museum?

- Tickets may be purchased at the ticket booth located opposite the Museum (B1 level).
- Combo tickets can also be purchased at the Library main ticket office (Port Said street – beside the statue of Ptolemy). The Combo ticket includes access to the Main Library, the Antiquities Museum, the Manuscripts Museum, and the free museums and exhibitions.

• Can I book my tickets online?

  No, this service is not available.

• Can I use my cell phone to make calls in the Museum?

  No, to ensure a peaceful ambience and an enjoyable experience for all visitors, talking on mobile phones is not permitted inside the Museum.

• Is photography and videography permitted inside the Museum?
  

- Photography, using mobile phones, is allowed for free inside the museum.

- Filming with your phone is, however, not permitted.

- If you would like to use your camera or camcorder, additional tickets are needed. The camera and camcorder are available at the Museum ticket booth (level B1).
Click here for more on camera and camcorder fees.

Video-recording for commercial use (television/cinema) is permitted after paying set fees. Please send your request on antiquities@bibalex.org 

• Does the Museum offer guided tours? 

- Yes, the Museum offers free guided tours in Arabic and English for small groups (up to 10 people) based on the following schedule.
Click here for more information about tours schedule.

- Additional tours in French, Italian, Spanish and Greek could be arranged when booking advance and according to the availability of the guides speaking these languages.
 

• Does the museum offer tours for large groups (schools, Universities groups, groups more than 10 people, etc.)?

  - Yes, but kindly note that you have to book your tour through this link at least 24 hours prior to your visit.
  - Please note that the maximum number allowed is 60 visitors per hour, which will be divided into two groups inside the museum.
  
   

• Is the museum wheelchair accessible?
  

  Yes, it is.

• Does the museum offer special services to the visually impaired?

  - Special tours could be arranged, upon request, for the visually-impaired.

- In addition, braille labels and tablets in raised relief are available for a selection of artifacts from each section of the museum. Visitors with visual disabilities can get a impression of what the artifacts look like by touching these tablets.

• Where can I buy the museum catalogue?

A descriptive catalogue is available for purchase at the Bookshop at the Library Entrance (level E). It provides ample information about the exhibited items compiled by eminent university professors and archaeologists.

• Can I buy souvenirs and reproductions of the exhibited artifacts?

Yes, you can buy reproductions of selected artifacts at the giftshop of the Library (next to the Library main Entrance, Level E).

• How can I know about the Museum events and activities?
  

The Events and activities are published on our website on the “News and events” page, as well as on Facebook and Instagram.

• Is there a place where I can store my personal bags?
  

No, non-Egyptian seniors must buy a full ticket.

• Is there a place where I can store my personal bags?

- Only handbags and small backpacks are allowed inside the museum. If you go inside the museum with a backpack, security officers will ask you wear it on the front of your body to protect artworks.

- Safety deposit boxes for small-sized personal luggage (handbags, backpacks, etc.) are available next to main library ticketing office (Port Said Street).

- You cannot leave your luggage inside the museum.